Online training in German
Telephoning in German
Telephone more confidently in German?
- 3 training sessions
- 1 e-learning module
Difficulty making business (telephone) calls in German and understanding business contacts correctly? In this short online training course, you will get straight to work on business vocabulary, making incoming phone calls and handling them correctly.
During the training you will use the e-learning module Anrufen auf Deutsch and there is room for your own input so you can discuss your own real-life examples.
Topics during the training and e-learning module:
- Useful business formulations
- Answer, transfer and close phone calls
- Alphabet and numbers
- Business vocabulary
This short online training course Telephoning in German is intended for any employee who wants to use the German language in business telephone conversations in a professional manner.
For example, you are working in a position of Customer Service, Reception, Administration, inside sales, junior account management.
A knowledge of the language at European level B1 is required to participate successfully in this course.